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Why did I receive an email about a utility bill for dates prior to when I moved in?
Why did I receive an email about a utility bill for dates prior to when I moved in?
Adam Willis avatar
Written by Adam Willis
Updated over a week ago

All documents relating to the building will be uploaded to your portal. We unfortunately don't have a way of separating them into different lease periods. Because of this, you will see documents for billing periods while you weren't in the property, but if you look at your ledger, you will notice that you were not charged for these as you will only be charged for utilization during your lease term.

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