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Credit Reporting Details & FAQs
Credit Reporting Details & FAQs

Commonly asked questions regarding credit reporting with Credhub and the Resident Benefits Package

Adam Willis avatar
Written by Adam Willis
Updated over a week ago

Why should I want my property manager to report my rent to the credit bureaus?

For most residents, rent is the largest monthly payment. Every resident should be getting credit for paying rent on time and be rewarded by having that payment improve their credit score. Rent is one of the fastest ways to increase a credit score, with an average increase above 40 points and some as high as 100 points depending on where an individual is in the FICO scoring matrix. This translates into additional financial freedom for the resident. A higher credit score can result in lower interest rates for a loan (e.g. car, home), additional qualification for credit cards, higher limits on credit cards, and lower insurance rates. A higher credit score can even help get a job, as it is viewed as an element of risk to an employer.

Can Nestwell and CredHub report past rental payments to improve my credit score?

Yes. CredHub can legally report up to 24 months of past rental payments if necessary.

Will credit reporting be included for all adults?

The first two adults will receive credit reporting included in the Resident Benefits Package. For an optional $10/mo each additional adult signer can be included.

For example, an 18-year old person can be included in credit reporting. If the rent is $1500/mo, they will receive credit for the full $1500/mo. This is a great way to start/build credit.

Is credit reporting and the new RBP optional? The $45/mo Resident Benefits Package is required and includes two adults. Each additional adult is optional.

Why hasn’t my credit score changed when I check it online?

Credit score websites such as Credit Karma and are delayed several weeks obtaining new information. A credit report drawn directly from the credit bureaus will reflect new payment information within a few days.

I have never had a late payment, so why has my credit score dropped?

Since this is the first-time credit bureaus have seen payment history for rent, it is viewed as new debt. Like buying a new house or car, the credit score may see a slight drop initially. However, it will level out and increase as more on-time payments are made.

What happens if my payment history is submitted incorrectly?

CredHub handles all questions and disputes with residents. They have an all-access webite at, can be reached by phone at 1-833-888-CRED, or by email at If a correction may be needed on information that was inadvertently submitted to the credit bureaus, CredHub will handle resolution for the resident.

If questions are not answered here, please contact CredHub at or call 1-833-888-CRED.

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