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Internet Not Working in Daybreak

If you live in Daybreak and your Internet Service Providers is paid by the HOA and the internet is not working, here are some steps.

Adam Willis avatar
Written by Adam Willis
Updated over 3 weeks ago

First, Nestwell has no authority or jurisdiction over the internet but we would like to help. Below are recommendations that we've collected over the years from other Daybreak residents.

Important Update

CenturyLink has transitioned to a new name: Quantum Fiber.

If you currently use CenturyLink internet at Daybreak, there is nothing you need to do. Only the name and the support information has changed.

The transition is complete, and you will continue to receive the same internet service you’ve had before—now under the Quantum Fiber name.

Step 1

Simple can be the easiest and fastest. Locate the router and reset it.

  • Router is usually in the basement and is labeled Zyell, Quantum Fiber (formerly Centurylink), and is black and white.

  • Unplug the router from the power for one minute.

Step 2

Call Quantum Fiber (formerly CenturyLink) Daybreak Support:

  • Customer Service: +1 (833) 926-1289

  • Hours: 7:00 AM – 11:00 PM

  • Available 7 days a week

Make sure you identify yourself as a Daybreak HOA bulk Internet customer.

** Call ONLY this number for ANY Internet issues. **

We apologize for the inconvenience and hope this helps!!

Team Nestwell

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