Overview: As an Owner, you will be notified via email notification when a Meld is assigned, scheduled, completed, or when a Message is sent to you by the Property Manager. These emails will be Property and maintenance related.
If you have opted-in to text messaging (refer to How to Opt-In to Text Messaging), you will be able to receive and respond to messages that are sent to you from Nestwell.
Step 1:
You can directly reply or forward any email to communicate with Nestwell on the specific Meld (work order).
Note: As an Owner, you will be notified via email when the Meld is Issued on one of your properties.
Note: As an Owner, you will be notified via email when the Meld has been Scheduled at one of your properties.
Note: As an Owner, you will be notified via email when the Meld is Completed at one of your properties.
Note: As an Owner, you will receive an email notification when a comment directed to you is entered on a Meld.
Note: As an Owner, you will also receive a text message when a comment directed to you is entered on a Meld.
Step 2:
You can reply to this text message to communicate with the Property Manager on the specific Meld.
