Overview: As an Owner, you will be notified via email notification when a Meld is assigned, scheduled, completed, or when a Message is sent to you by the Property Manager. These emails will be Property and maintenance related.

If you have opted-in to text messaging (refer to How to Opt-In to Text Messaging), you will be able to receive and respond to messages that are sent to you from Nestwell.

Step 1:

You can directly reply or forward any email to communicate with Nestwell on the specific Meld (work order).

Note: As an Owner, you will be notified via email when the Meld is Issued on one of your properties.

Note: As an Owner, you will be notified via email when the Meld has been Scheduled at one of your properties.

Note: As an Owner, you will be notified via email when the Meld is Completed at one of your properties.

Note: As an Owner, you will receive an email notification when a comment directed to you is entered on a Meld.

Note: As an Owner, you will also receive a text message when a comment directed to you is entered on a Meld.

Step 2:

You can reply to this text message to communicate with the Property Manager on the specific Meld.

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